FAQ

FAQ

Check-in time is 15:00 and check-out time is Noon.
The guests may check-in before 15:00 if the cottage clean-up is finished and ready. The guests may stay around and use the facilities (except the cottages) after check-out.
There is a luggage storage area at the reception. The guests may use the services such as shuttle bus to the market, lunch, and ban rom sai visit before and/or after check-in (advanced reservation is required).
Last check-in time is 22:00. Check-in after 22:00 would not be accepted. Thank you for your understanding.
Upon request, we arrange a taxi pick-up services for the guests. When you make a request, please specify pick-up information (flight number, arrival time and gate and/or staying hotel's name, address and telephone number). Normal fare is 500THB from the airport/city (subject to change depending on the distance). Please note that the change request for the pick-up time and the place could be made by 17:00 of the day before. 50% of the fare shall be charged in case of cancellation on the day before. 100% of the fare shall be charged in case of cancellation on the day of actual use of the service.
We request the guests to make all meal reservations before 15:00 on the day before actual dining. Please choose the menu and make requests from the site below. http://www.hoshihana-village.com/meal/
"There are no shops/restaurants in the walking distance from hoshihana village.
Please use our shuttle bus (to the local market) and/or free bicycle if you wish to do shopping and/or go to near-by cafe."
"No. Meals are not included in the room charge. The guests may make meal reservations either at the reception (while you are staying) or from the website. http://www.hoshihana-village.com/meal/
Please make your payment when you check-out."
There is no money exchange counters, banks or ATMs near hoshihana village. We recommend the guests exchange the currency at the airport and/or in the city. The nearest ATMs and the banks are located at Hangdong market, which takes 15 minutes by car from hoshihana village. We have shuttle bus once a day, leaving hoshihana village at 11:45am (advanced reservation is required).
No. If the guests would like stay in the cottage after the check-out time (12:00), full room price shall be charged.
The guests may make reservations one year in advance.
50% of the room price shall be charged if the cancellation is notified before 14 days - 4 days prior to the check-in date. If the notification is made before 3 days - 0 day prior to the check-in date, the cancellation charge shall be 100% of the room price.
14 nights are the maximum.
There are no taxis and/or songthaew (share-ride buses) on the streets around hoshihana village. Please arrange the taxi pick-up and/or use our shuttle bus (one time/day) to the nearby local market to catch the songthaew to the city from there.
All our cottages are not air-conditioned. There are electric fans in each cottage.
Please check the updated information on the websites.
Reference site:
https://www.tmd.go.th/en/province.php?id=2
The guests may encounter bugs and small animals such as lizards and frogs as we are located in a suburban area in natural surroundings. We have some cats who may sometimes visit the guest cottages. We hope the guests appreciate and care for the natural environment.
Free wifi is available at hoshihana village.
We don't keep electric transformer. Please bring one if you need it. In Thailand the power sockets are of type A, B, C, F and O. The standard voltage is 220 V and the standard frequency is 50 Hz. Reference site:
https://www.power-plugs-sockets.com/thailand/
We offer a short tour (approximately 60-90 minutes) of ban rom sai children's home at 10:00am on Saturdays. Please make an advanced reservation. If your staying dates at hoshihana village don't fall onto Saturdays yet you wish to visit the children's home, please consult the schedule with the hoshihana staff.
We offer lunch at hoshihana restaurant to non-staying guests on weekend. Opens from 11:00 - 14:00 (the meal orders shall be accepted until 13:30).
We don't have program offers at hoshihana village. Please contact directly the following travel agency.
http://www.cmremember.com/(Thai, English and Japanese)
Please check the official information site for details and schedule.
http://www.chiangmai-thai.com/TAT.htm
There are two laundromats (washing machines and drying machines, with detergent). 20 bahts for each use.
Our swimming pool is open only for the guests staying at hoshihana village.
There are paid luggage locker rooms located near the international checking counters at Chiangmai airport.

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211 Moo 3 T.Namprae,
A.Hangdong, Chiangmai
50230 Thailand
Access map (PDF)
Email:
info@hoshihana-village.com
Tel: 063-158-4126
Office hours 9:00 - 17:00
Please be aware that if you call outside of these office hours, English speaking staff may not be available.

Only Saturdays and Sundays
11:30 - 14:00 (13:30 L.O.)
* Local time in Thailand

Office hours 9:00 - 17:00
* Local time in Thailand
Tel: 063-158-4126
Copyright © 2011 hoshihana village.
All Rights Reserved.

Banromsai(Thailand) Co.,Ltd.